Terms of Service for Fitchelsie.com
Website: fitchelsie.com
Contact Email: contactassist@fitchelsie.com
Welcome to Fitchelsie, an online store dedicated to offering uniquely crafted embroidered bags designed with artistry, durability, and individuality in mind. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, content, and features made available through fitchelsie.com (the “Site”). By accessing or using our Site, you agree to be bound by these Terms in full. If you do not agree, you must immediately discontinue using the Site.
1. Acceptance of Terms
By purchasing from or interacting with Fitchelsie, you acknowledge that you have read, understood, and agreed to all terms, policies, notices, and disclaimers contained herein. These Terms apply to all users of the Site, including customers, visitors, vendors, merchants, and content contributors. Fitchelsie reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review them periodically.
2. Eligibility to Use the Site
To use this Site, you must be at least the age of majority in your jurisdiction. By agreeing to these Terms, you confirm that you are legally eligible to enter into binding contracts and that the information you provide during checkout or account creation is accurate and complete.
3. Products and Orders
All embroidered bags and accessories offered on Fitchelsie.com are subject to availability. We make every effort to display product colors, textures, and details accurately; however, variations may occur due to screen differences or handcrafted production techniques.
We reserve the right to refuse or cancel any order at our sole discretion, including cases involving inaccurate pricing, suspected fraud, illegal activity, or violation of these Terms. If your order is cancelled after payment, we will issue a prompt refund.
4. Pricing and Payments
Prices displayed on the Site are listed in the currency shown at checkout. We reserve the right to modify prices at any time without notice. Taxes, duties, or additional fees may apply depending on your shipping location, and you are responsible for all such charges.
Payments must be made through the methods provided on the Site. By submitting your payment details, you confirm that you are authorized to use the chosen payment method. Fitchelsie does not store complete payment information, and all transactions are processed securely through third-party payment systems.
5. Shipping, Delivery, and Risk of Loss
Shipping times, delivery estimates, and processing procedures are outlined in our Delivery Policy. Once an order leaves our fulfillment facility, risk of loss transfers to the customer. Fitchelsie is not responsible for delays caused by couriers, customs, or circumstances beyond our control.
6. Returns, Exchanges, and Refunds
Our Return and Exchange Policy explains the conditions under which items may be returned or refunded. Customers are responsible for return shipping unless the product is defective or the wrong item was delivered. Returned products must be unused, undamaged, and in original packaging. Failure to comply with these conditions may result in denial of a refund or exchange.
7. Intellectual Property
All content on the Site—including product designs, photos, graphics, text, logos, digital files, and overall site layout—is the intellectual property of Fitchelsie and protected by copyright, trademark, and other applicable laws. You may not copy, reproduce, sell, modify, or exploit any part of the Site without explicit written consent.
8. Prohibited Activities
You agree not to engage in activities such as:
- Using the Site for unlawful purposes
- Distributing harmful software or attempting to breach security
- Uploading false or misleading information
- Collecting personal data of others without consent
- Interfering with the operation or performance of the Site
Violation may result in termination of your access to Fitchelsie.com.
9. Disclaimer of Warranties
Fitchelsie provides its products and services “as is” and “as available.” We do not guarantee uninterrupted access, error-free operation, or absolute accuracy of product descriptions. To the fullest extent permitted by law, Fitchelsie disclaims all warranties, express or implied.
10. Limitation of Liability
To the maximum extent permitted by law, Fitchelsie shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site, including loss of data, profits, or business opportunities.
11. Indemnification
You agree to indemnify and hold Fitchelsie, its affiliates, employees, and service providers harmless from any claims resulting from your breach of these Terms or misuse of the Site.
12. Governing Law
These Terms shall be governed and interpreted according to the laws of the jurisdiction in which Fitchelsie operates, without regard to conflict-of-law principles.
13. Contact Information
For any inquiries regarding these Terms, please contact us at:
Email: contactassist@fitchelsie.com
Website: fitchelsie.com